If you continue to browse and use this website you are agreeing to comply with and
be bound by the following terms and conditions of use and by placing an order you
agree to the following terms and conditions.
CONTENT The content of the pages of this website is for your general information
and use only. It is subject to change without notice.
PAYMENT: Naturally, before any commission is commenced a deposit is required, normally
we ask for 50% of the final price. We require payment in full before shipment. Until
full payment is made any item is wholly owned by Sparkle Designer.
When discussing the cost of any commission we aim to adhere to the customers budget
to within 10%, this gives some freedom to attain the best value for our customer
when sourcing materials such as diamonds.
Whilst we endeavour to keep any quotation fixed for as long as reasonably practical,
until a deposit is made any quotation is an estimate due to the fluctuations Precious
metals and stones undergo due to exchange rates and commodity prices.
We do not accept credit cards for shipments outside the UK Sorry, too many scams
and horror stories! Bank wire transfer is simple, immediate, efficient and safe.
We email you our bank information, you call your bank. For foreign orders shipping
and customs are the client’s responsibility. Refunds are handled in the same way
payment is received.
Credit Card Orders: Items purchased by credit card will be shipped (only) to the client’s
credit card billing address
We cannot guarantee that this website is free from computer viruses.
Through this website you are able to link to other website's which are not under
the control of Sparkle Designer. The inclusion of any links does not necessarily
imply a recommendation or endorse the views expressed within them.
We endeavour to keep the information on this website up to date and correct, we make
no representations or warranties of any kind, expressed or implied, about the accuracy,
reliability, suitability or availability with respect to the website or the information,
products or related graphics contained on the website for any purpose.
We try to show the colour of the jewellery as accurately as possible, however we
cannot guarantee that colours in our images will look the same on different browsers
and computer monitors.
While we endeavour to produce commissions as close as to the computer generated rendered
visualisations. You agree that there maybe variance in the design due to the size,
colour and quality's of precious stones and materials. You also agree that there
may also be minor modifications without notice to the design during the manufacturing
OUR GUARANTEE: We guarantee that our gemstones and jewellery are as described on this
site, as specified as under Hallmarking regulation and as specified under certification.
We guarantee against any faulty workmanship for one year but do not cover against
wear and tear any item may be subject to.
The customer accepts that any repair work undertaken has risks involved carrying
out repair work. This is explained prior to any work being carried out, some are
inferred but not limited to here.
Sparkle Designer can not accept any liability for damage whilst attempting repairs
on second hand jewellery. Any item is taken is in good faith as described by the
customer. Precious stones may have inclusions or prior damage hidden by previous
setting not normally detectable until work is being carried out. Damage can occur
to included, fracture filled or brittle stones, age hardening, oxidisation, porosity
may limit repairs undertaken where by work can not be completed, limited or additional
fees may be required to rectify. Fees may still be due for services or costs incurred.
Any un-hallmarked metals will be taken as base metal whereby acid testing is carried
out but limited to the results.
COPYRIGHT All the material on this website is owned by Sparkle Designer. This material
includes, but is not limited to, the design, layout, look, appearance, photos and
graphics and designs of products shown. Reproduction is prohibited unless written
consent is given by Sparkle Designer.
This website and its content is copyright of Sparkle Designer - All rights reserved.
is made. The information we do collect includes name, address, dates, telephone number
and email address which we do not disclose to any third parties unless required for
We reserve the right to refuse any order without reason or explanation.
Your use of this website and any dispute arising of such use of the website is subject
to English Law
We may from time to time offer discounts and or special offers, these may be withdrawn
or withheld without reason at any time.
First and foremost, we want you to be happy with your purchase. We realize that if
buying on line, it is difficult because you are looking at an image not the real
We ask you to return the item within five working days. We must receive the item
on the sixth day. The item must be returned with all packaging, certificates, valuations
in the same condition as sent to effect a refund of your full purchase price. Any
items not returned may be charged for. We do not refund shipping charges. Sale items
are returnable only if defective.
Any personalised or made to order commissioned is detailed to you before production
and only when you are satisfied and approve the design we produce your commission
and excluded from the returns policy.